Payment Policy
Secure Payment Methods
At Yogeen, we prioritize the security of your transactions. We offer multiple secure payment options to ensure a safe and convenient shopping experience for our customers.
PayPal Payments
When completing your purchase with PayPal, you will be securely redirected to the PayPal payment portal. There, you can safely complete your transaction by:
- Logging in to your existing PayPal account
- Creating a new PayPal account
- Using the guest checkout option with your debit or credit card
Direct Card Payments
We accept all major credit and debit cards through our secure payment gateway:
- Visa
- Mastercard
- American Express
- Maestro
Payment Security
Your payment security is our top priority. We implement the following measures:
- SSL encryption for all transactions
- PCI DSS compliance
- Secure payment gateways
- Regular security audits
Order Processing
After your payment is successfully processed:
- You will receive an immediate order confirmation email
- Your order will be processed within 24 hours
- A shipping confirmation email will be sent once your order is dispatched
Important Note: Your order will be shipped to the delivery address provided during checkout. For PayPal payments, please ensure your PayPal shipping address is correct.
Currency and Pricing
All prices on our website are displayed in British Pounds (GBP). For international customers, currency conversion rates are provided by your payment provider at the time of purchase.
Payment Issues
If you experience any issues with your payment, our customer service team is here to help:
- Email: ask@yogeen.com
- Phone: +441217968862
- Address: 288-332 Windsor St, Birmingham B7 4DW, United Kingdom
Billing Information
For your security and to prevent fraud:
- The billing address must match your payment card address
- We may require additional verification for certain transactions
- All payment information is encrypted and securely stored
Payment Confirmation
Upon successful payment:
- An order confirmation will be displayed on screen
- A receipt will be emailed to your registered email address
- You can track your order status through your account dashboard